Frequently Asked Questions

Everything you need to know about using Instabang.

Account & Registration

Is Instabang free to join?

Yes, registration is completely free. You can create a profile, browse matches, and use basic search features without paying a dime.

How do I verify my profile?

To verify your profile, go to your account settings and follow the instructions for photo verification. Verified profiles get a special badge and higher visibility.

I forgot my password. How can I reset it?

Click on the "Login" button and select "Forgot Password." Enter your email address, and we will send you a link to reset your password.

Safety & Privacy

Is my personal information safe?

Absolutely. We use industry-standard encryption to protect your data. We never share your personal details with third parties for marketing purposes.

Can I block or report a user?

Yes. If a user is harassing you or violating our terms, go to their profile and click the "Report" or "Block" button. Our moderation team reviews all reports promptly.

How do I hide my profile?

You can temporarily hide your profile from search results in your privacy settings. This is useful if you want to take a break from dating without deleting your account.

Features & Usage

How does the matching algorithm work?

Our algorithm considers your location, preferences, and activity on the site to suggest the most compatible matches. The more you use the site, the better your recommendations will be.

Can I message anyone?

Free members can send limited messages. Upgrading to a premium membership unlocks unlimited messaging and other advanced features like video chat.

Billing & Subscriptions

How will the charge appear on my statement?

For your privacy, charges will appear under a discreet descriptor, such as "IB-Network" or similar, not "Instabang."

How do I cancel my subscription?

You can cancel your subscription at any time through your account settings. Your premium benefits will continue until the end of the current billing cycle.